Frequently Asked Questions

  • What locations do you deliver to?
    We have a variety of services available to us we can basically deliver a Box or a Semi Trailer load anywhere you need in Australia
  • Can we arrange our own freight collection?
    Yes you can organise the collection. We will happily label the order for you and pass it onto your preferred courier. For orders that are of an urgent nature we recommend your book your own courier so you have greater control.
  • How long does freight take?
    Standard freight on eastern seaboard capital cities are generally 1-2 days from dispatch. Express services are available at a premium.
  • What are your payment options?
    We accept Credit Card, EFT and Direct Deposit. Payments can be made online when you receive your quote and/or invoice for acceptance. Payments can also be made manually by phoning accounts.
  • What are the trading terms?
    We have full terms and conditions available through your sales specialist or downloadable on this website.
  • What is the minimum order charge?
    Our minimum charge is $91 on all orders.
  • What can you build out of?
    We have done so much variety when it comes to BeSpoke projects its made us become versatile. We can basically project manage and build anything from Timber to Aluminium and everything in between. We have even used chocolate and gingerbread!!
  • Do you supply engineer certification with all your builds?
    Where requested engineer certification is supplied. True costs can not be quoted until the engineer has specified exactly what needs to be in the build.
  • Can you build our ideas?
    Absolutely we generally work with creative minds outside of 1800 For Promo and align creative thoughts and budgets together to create some classic custom built projects.
  • Can I take my vehicle graphics through the car wash?
    Yes you can! We use the best materials and inks ensuring you will have long lasting durable signs. We laminate all printed vehicle graphics.
  • What is the warranty period for vehicle wraps?
    Warranty on vehicle wraps varies on the part of the car. Upward facing surfaces only carry a 12 month warranty where down or side facing areas carry up to 7 years depending on the product.
  • Do you sell Braille Signs?
    We are one of the very few companies that actually produce our own braille and tactile signs in-house. Ask to see a sample of our work when you drop into the showroom.
  • Do you print builders signs?
    We print both corflute signs and mesh banners which are the most common signs found on building sites.
  • Can I get a sample?
    We have loads of samples on display in our showroom. If you are doing a large run or some fine art we can work with you on colours and finishing before the big run!
  • Can you make freestanding signs cut to shape?
    Yes we can! We have Direct Printing and CNC services in-house allowing us to make some impressive cut outs human and everything in-between.
  • Can I get a sample?
    We can sell unbranded promotional product samples and in some cases branded samples. If you want to see a branded sample before a large order sampling fees do apply but we highly recommend it if you have the time!
  • What is MOQ?
    MOQ (Minimum Quantity) is the smallest run possible on a particular promotional product. MOQ will be the highest price break for a promotional product.
  • What are your trading hours?
    Our trading hours are 9-5pm Monday to Friday.
  • Are there uniform examples we can see?
    We have a showroom in our office and invite you to come look and try on our most popular styles. You can also see a loads of our previous work so you can be assured your branding is in good hands.
  • Can I get a sample?
    We offer a sampling service for uniforms we simply charge them out and if you return them in the right time frame we can credit the cost against your order. Alternatively you can add the samples into your print run.
  • Can I BYO?
    We do accept garments for branding however there is a handling fee applied to supplied orders. We do not accept any responsibility missing or damaged garments supplied.
  • Does 1800 For Promo supply the garments?
    We certainly do and we have an extensive selection of well known brands on offer! Our experienced staff do the hunting for you and will advise the best garments for your needs.
  • What can you build out of?23
    We have done so much variety when it comes to BeSpoke projects its made us become versatile. We can basically project manage and build anything from Timber to Aluminium and everything in between. We have even used chocolate and gingerbread!!
  • Do you supply engineer certification with all your builds?23
    Where requested engineer certification is supplied. True costs can not be quoted until the engineer has specified exactly what needs to be in the build.
  • Can you build our ideas?23
    Absolutely we generally work with creative minds outside of 1800 For Promo and align creative thoughts and budgets together to create some classic custom built projects.
  • What locations do you deliver to?23
    We have a variety of services available to us we can basically deliver a Box or a Semi Trailer load anywhere you need in Australia
  • Can we arrange our own freight collection?23
    Yes you can organise the collection. We will happily label the order for you and pass it onto your preferred courier. For orders that are of an urgent nature we recommend your book your own courier so you have greater control.
  • How long does freight take?23
    Standard freight on eastern seaboard capital cities are generally 1-2 days from dispatch. Express services are available at a premium.
  • Can I get a sample?23
    We can sell unbranded promotional product samples and in some cases branded samples. If you want to see a branded sample before a large order sampling fees do apply but we highly recommend it if you have the time!
  • What is MOQ?23
    MOQ (Minimum Quantity) is the smallest run possible on a particular promotional product. MOQ will be the highest price break for a promotional product.
  • What are your trading hours?23
    Our trading hours are 9-5pm Monday to Friday.
  • Are there uniform examples we can see?23
    We have a showroom in our office and invite you to come look and try on our most popular styles. You can also see a loads of our previous work so you can be assured your branding is in good hands.
  • Can I get a sample?23
    We offer a sampling service for uniforms we simply charge them out and if you return them in the right time frame we can credit the cost against your order. Alternatively you can add the samples into your print run.
  • Can I BYO?23
    We do accept garments for branding however there is a handling fee applied to supplied orders. We do not accept any responsibility missing or damaged garments supplied.
  • Does 1800 For Promo supply the garments?23
    We certainly do and we have an extensive selection of well known brands on offer! Our experienced staff do the hunting for you and will advise the best garments for your needs.

Can’t find your answer?

Contact 1800 For Promo between Monday – Friday 9am – 5pm
on 02 9544 7111
or fill up the form below and we’ll contact you